Introduction
Welcome to VLanLabs. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from our users, how we use it, and the measures we take to ensure its protection.
Information Collection
We collect information that you voluntarily provide to us, including but not limited to, your name, email address, and phone number when you sign up for our services, subscribe to our newsletter, or participate in our feedback forms. Additionally, we automatically collect certain information when you visit our website, such as your IP address and browsing behavior through cookies.
Use of Information
The information we collect is used to personalize your experience, improve our website, and communicate with you. This may include sending you promotional information, updates about our services, or important notices regarding changes to our policies.
Disclosure of Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except to trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
Security Practices
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Additionally, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow), enabling the site's or service provider's systems to recognize your browser and capture and remember certain information. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Your Rights
You have the right to access, correct, or delete your personal information maintained by us. Furthermore, you may object to processing your personal information or ask us to restrict processing in certain circumstances. If you wish to exercise any of these rights, please contact us at [email protected].
Changes to Our Privacy Policy
We reserve the right to update this privacy policy at any time. When we do, we will post a notification on the main page of our site, revise the updated date at the bottom of this page, and email you. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Contact Information
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected].
Fulfillment Policy
VLanLabs Fulfillment Policy
At VLanLabs, we are committed to ensuring that our customers are delighted with their purchases. While we pride ourselves on the quality and uniqueness of our services, we understand that under certain circumstances, adjustments to our transactions may be necessary. This policy outlines our approach to refunds, cancellations, and order modifications.
Order Cancellations and Refunds
1. Grace Period: We offer a 48-hour grace period after your order is placed. During this time, you may cancel your order for any reason for a full refund. We understand that circumstances can change, and we wish to accommodate these instances.
2. Non-Delivery: If we fail to deliver your order within the agreed timeframe due to reasons within our control, you are entitled to a full refund.
3. Faulty Products: In the rare event that your product arrives damaged or with a defect not caused by shipping, we will either repair the item at our expense, replace it, or offer a refund. Please report any issues within 5 business days of delivery.
4. Force Majeure: For cancellations or delays caused by events outside our control (e.g., natural disasters, pandemics), we will work with you to find a suitable solution, which may include rescheduling or refunding your order.
Order Modifications
We begin the design and creation of any project immediately upon order confirmation to ensure timely delivery of your agreed service. However, we understand that you may wish to make adjustments:
How to Request a Cancellation, Refund, or Modification
Please contact our customer service team via email at [email protected] or by phone at (720) 674-8851. Provide your order number, contact information, and detailed request. Our team will guide you through the next steps.
Legal Compliance
This policy is designed to comply with local consumer protection laws and regulations. It does not affect your statutory rights.
Contact Us
For any questions regarding this policy or your order, please do not hesitate to get in touch with our dedicated customer support team.
Terms
Introduction
Welcome to VLanLabs. By accessing our website at `www.vlanlabs.net` or using our services, you agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of our services across the United States, including Colorado. If you disagree with any part of the terms, you may not access the service.
Use of Service/User Conduct
You agree not to use the service to:
Account Security
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.
Intellectual Property
The service and its original content, features, and functionality are and will remain the exclusive property of VLanLabs and its licensors. The service is protected by copyright, trademark, and other laws of the United States and foreign countries.
Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our service after any revisions become effective, you agree to be bound by the revised terms.
Contact Us
If you have any questions about these Terms, please contact us at: [email protected].